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Privacy policy

This Privacy Policy applies to the entire Collaby network including the group of companies and its subsidiaries ("Collaby") collecting, using, disclosing, processing and/or transferring out of Singapore, your personal data for one or more of the purposes described in this policy.

Collaby respects your privacy. This document outlines our privacy policy for the Collaby group of companies in various jurisdictions which is subject to its own privacy laws, regulations/authorities. Such privacy laws may differ according to its own jurisdiction to which this policy shall be applied accordingly.

What this Privacy Policy covers

This Privacy Policy covers our treatment of personal data that we may collect when you interact with us, submit information to us, access and/or use our products or services (such as but not limited to online and mobile websites, applications, and other digital services) (collectively, the "Collaby Services").
This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. Collaby Services may contain links to other websites, applications and other services. Please note that we are not responsible for the privacy practices of such other websites, applications and other services and we advise you to read the privacy statements of such websites, applications and other services you visit which collects personal information.

What is the information used for?

Your personal data will be collected, used, disclosed and/or processed by us for the following purposes:

  • To send you notices, information and updates including marketing and advertising materials in relation to our goods and services and those of third-party organizations which is relevant and selected by us.
  • To provide goods and services by us or by our designated representatives and/or business partners to you or to parties designated by you and matters ancillary thereto.
  • To verify and process payment when you purchase goods and services from us (if applicable).
  • For verification and record of your personal particulars including comparing it with information from other sources and using the information to communicate with you.
  • To conduct statistical analysis of the users of the Collaby Services including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us.
  • To comply with any request from any third party or any order of court or directive from authorities investigating any alleged offence, misdeeds and/or abuse or for the purposes of taking legal action against any users.

Will your personal information be shared with anyone?

We will not sell or rent your personal information to anyone.
We will only share your personal details with a third party for the purposes and situations as described above, or for other purposes where we have your consent to do so.

For the avoidance of doubt, you consent to:
(a) Collaby collecting, using, disclosing and/or processing your personal data for the purposes and situations as described above. (b) Collaby transferring your personal data out of Singapore to our third-party service providers or agents for the purposes and situations as described above.

How is your data protected?

We will take reasonable steps to ensure that personal data are protected from unauthorized access and other similar risks. Access to your account(s) is password protected.
However, it is your responsibility to keep access to your account restricted and secured by logging off and clearing the browser cache if access to such account is used on a public/shared computer. You also are responsible for the safe-keeping of your password (if any). You must not, at any time, disclose your password to any third party (if any). We will not be responsible and you agree that you will not hold us responsible for any losses or damage incurred by you whatsoever caused by your non-compliance to any of the foregoing. All information gathered by Collaby is stored in systems that may only be accessed by authorised Collaby's staff using assigned user ids and passwords. Collaby always uses industry-standard SSL-encryption to protect your personal and/or sensitive data and passwords when in transit.